Key Responsibilities
Coordinate and monitor domestic transportation and logistics operations
Track and trace shipments to ensure timely pickup and delivery
Communicate with drivers, vendors, airlines, warehouses, and customers regarding shipment status and updates
Prepare and maintain shipping documentation, delivery records, and operational reports
Ensure compliance with company SOPs, quality standards, and customer requirements
Respond quickly to shipment delays, service issues, and operational escalations
Enter and update shipment information accurately in transportation management systems and spreadsheets
Support after-hours or urgent operational needs when required
Coordinate with Operations, Customer Service, Quality, and Dispatch teams to ensure smooth execution of shipments
Assist with KPI tracking, reporting, and continuous operational improvement initiatives
Maintain high levels of professionalism and customer satisfaction at all times
Qualifications
High school diploma required
1–3 years of experience in logistics, transportation, operations coordination preferred
Experience in healthcare, pharmaceutical, clinical trial, cold chain, or life sciences logistics is a plus
Strong organizational and multitasking skills
Experience working with IATA (International Air Transportation Association)
Excellent communication and problem-solving abilities
Ability to work under pressure in a fast-paced environment
Strong attention to detail and sense of urgency
Proficiency in Microsoft Excel, Outlook, and other computer systems
Experience with TMS, ERP, or logistics software is a plus
Bilingual English/Spanish is a plus
Preferred Skills & Competencies
Customer-service mindset
Ability to prioritize time-sensitive shipments
Team player with a positive attitude
Analytical and process-oriented thinking
Ability to adapt quickly to operational changes
Strong follow-up and communication skills
Why Join OCASA Life Sciences?
At OCASA Life Sciences, we specialize in critical logistics solutions for the healthcare and pharmaceutical industries. Our team plays an essential role in supporting clinical trials, patient care, laboratory operations, and healthcare supply chains across the globe.
We offer a collaborative environment, growth opportunities, and the chance to work in a meaningful industry where reliability and precision truly matter.